Work Schedule: Full Time

Description

The Sioux Shop Assistant Manager is a full-time year-round position with benefits that reports directly to the Director of Retail Operations. The Assistant Manager’s work schedule will be 40 hours per week and include nights, weekends, holidays and overtime as needed. The Sioux Shop Assistant Manager should be reliable, flexible, passionate and dedicated to providing an exceptional level of customer service. 

 

Responsibilities:

• Works in collaboration with Director of Retail Operations to strategically manage business, tours, inventory, marketing promotions, and ecommerce sales for the Sioux Shop retail operation.
• Work with Director of Retail Operations to monitor inventory, analyze consumer behavior, update displays, and keep store clean and safe for all staff and guests.  
• Work with Director of Retail Operations to hire and train part-time and event staff.
• Work with Director of Retail Operations to schedule arena tours and tour guides in a manner that works with the arena events calendar.
• Schedule, train, educate and develop part-time staff and tour guides.
• Shoot and edit photos of merchandise as needed for ecommerce and marketing use.
• Act as an Arena and store representative and set an example for all event and part-time staff.

Qualifications

• Education: Bachelor’s degree or at least two years of retail experience directly related to the responsibilities specified.
• Physical demands & work environment:  Majority of time spend standing and/or walking, but occasionally required to sit at a desk; physical effort required at times to lift up to 35 lbs. and push carts up to 200 lbs.; limited exposure to physical risk. Work is performed in an interior office/retail environment.
• Proven retail experience in a similar environment.
• Experience with hiring, training, and scheduling processes.
• Displays a high level of computer skills with point of sale and ecommerce experience.
• Possess creative skills and insights to run social media marketing campaigns on platforms including Facebook, Instagram, X, and others.
• Familiarity with inventory management, financial, and customer service principles.
• Ability to analyze consumer behavior; develop and implement retail displays and concepts accordingly.
• Ability to multi-task, work cross-functionally and rapidly change direction as business needs dictate.
• Demonstrated leadership skills. 
• Displays strong analytical, organizational, and problem solving abilities. 
• Displays strong interpersonal & communication skills.
• Experience handling customer complaints, and requests.
• Good math skills.

 

Job Questions: (please include with your cover letter & resume)

1. Please briefly describe your experience that would qualify you for this role.
2. Please describe your retail experience?
3. Are you able to work days/nights/weekends and holidays?
4. What are your compensation requirements?

 

We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

Please send resume and cover letter to: Ralph Engelstad Arena, Attn: Erika, One Ralph Engelstad Arena Drive, Grand Forks, ND 58203, or email to erikat@theralph.com. Applications will be reviewed immediately. Deadline to apply is 5pm Thursday, October 31.